My phone died?

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  • #9238
    tadkatadka
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      @tadka
      Forumite Points: 0

      I think my phone died earlier today (Moto G 4G). Can they do that?

      I was running CyanogenMod and it started crashing (topic was started about it a couple of weeks ago). After finding out that CM is no more I flashed Lineage OS. It looked good. Only, once every few days, I would get a blue screen and reboot. But today, while I was still at work, I was having a quick look at Facebook and it had a blue screen and rebooted again. But after that the screen went all artefact-like and it just went into a rebooting cycle. I eventually managed to shoot it down and when I got home I started powering it up and put it down on a table. A little while later I found it dead. No matter what I do there are no signs of life.

      Anything I can do to try and resurrect it? Or should I start looking for a new phone?

      #9239
      The DukeThe Duke
      Participant
        @sgb101
        Forumite Points: 5

        My girls G4 started  playing up. as I got it from Amazon, they just sent me a new one.

         

        So if you can flash stock back, and get it swapped under warranty. If you can’t access the device to flash stock on, make sure it’s broken properly before you send it back. Though I’m not sure if flashing your phone voids warranties anymore. You’d have to look it up.

        #9240
        tadkatadka
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          @tadka
          Forumite Points: 0

          I’ve had it for a while, don’t even remember where I bought it from. How long is a phone’s warranty? Never had one break before.

          #9241
          The DukeThe Duke
          Participant
            @sgb101
            Forumite Points: 5

            A Warren toy should be 24momths under EU law, many companies will stores will assist it 12. But given you can’t recall the seller, you have little to loose by just contacting lenovo/moto directly. The phone model  is only just over 12 months old, so they may take it in and send you a referb no questions asked.

            Samsung was always good at that. By the serial number, they could see its aprox sale date, and would do fixes without a sales receipt. They actually gave the wife a differnt phone back, by accedent, so we ended up with 3 years or so Warranty her s3.

            #9246
            tadkatadka
            Participant
              @tadka
              Forumite Points: 0

              Maybe we are thinking of different phones. After a bit of digging through my drawers I found its original box and receipt. I bought it July 2014. Almost 3 years ago. Which in a way is a good thing because last night I cannibalised that phone to see what they look like inside. Imagine finding out it is still under warranty 😀

              Need to buy a new one today.

              #9254
              tadkatadka
              Participant
                @tadka
                Forumite Points: 0

                Went out this morning and after a quick browse through a Carphone Warehouse store and without any research I bought a Sony Xperia XA1 with a 2 year contract with O2 for £21pm. No even going to look online to find out how bad a decision it was. If the guy at the store didn’t lie I should be getting a considerably better reception for 4G than my previous provider. Good enough for me. And I got a VR set for free.

                #9258
                The DukeThe Duke
                Participant
                  @sgb101
                  Forumite Points: 5

                  Sorry I was Confused (not hard) I was thinking you had the Moto G4 not the Moto G 4g, their naming needs some work.

                  Yours was the second gen moto g, iirc, they just launched the 5th gen, moto G5, which is a decent phone for £170.

                  I can’t tell you wether you made a good choice or not, as I know zero about the Sony phones.

                  No doubt it will stomp all over your old moto G.

                  #9265
                  tadkatadka
                  Participant
                    @tadka
                    Forumite Points: 0

                    It does look like a nice phone. Camera quality looks miles better than my old phone. My only complain so far is how slippery it is in my hand. Will have to order some sort of cover to give it some grip. Not a fan of covers but I have a feeling it will be very prone to slipping out of my hand and if it breaks I will still be paying for it for two years.

                    #9276
                    The DukeThe Duke
                    Participant
                      @sgb101
                      Forumite Points: 5

                      Search spigen cases on Amazon. They do the best cases imo. There armour series is great for the clumsy, or thoughs with double glass phones. I like their crystal series. They are clear, offer less protection than the armour series, but offer enough protection and the clear ones don’t yellow over time. Cheaper ones do, after a few months they look nicotine stained.

                      If your phone is gold, this doesn’t matter, but any other colour it does.

                      There case are be term £10-15 usually. Always my first purchase for my kids phones, as well as tempered glass screen protector. I like them alot, a must buy at around £5.

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