My BiL had the issue on his 1+1 about 6 months ago, I think with the 7.0 update (may be wrong on that). He contacted one plus, and they gave him a time that suited him, and emailed him a few drivers and a program to his laptop, called him on a 3rd number (obviously), told him to plug his phone in to the pc, removed into his pc, and fixed his phone.
I’d personally reformat my pc afterwards, but was actually amazed on how far 1+ customer service had come, especially as the phone was well out of warranty.
Poimt of the story the boot loop is more than likely fixable as long as you can follow instructions over the phone, or let them remote in and do it.
My BiL said it took them all of the moms from start to finish, they probably had a script that took one key push, as it was such a common issue at the time. Non of my 2 1+1 suffered.
I’d of took to taking over the phone parochial before I’d let them remote in, but for the less pc literate I though was excellent customer service. It was a Saturday evening they called him back too.
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