Forumite Members › General Topics › Tech › PC Talk › External Drive playing up.
- This topic has 12 replies, 6 voices, and was last updated 8 years, 9 months ago by
Bob Williams.
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June 3, 2017 at 4:13 pm #8445
Hi all, up until last week, my 3 and a bit year old external back up drive – THIS – , worked fine. Whenever I plugged it in, it opened an Explorer page and displayed a drive letter in the Drive List also displaying the contents. It holds my Acronis Backups. 2 x ( 1 x Full + 2 x diff ).
I went to plug it in yesterday and it still plays the tune at plug in, and shows it’s there in the up arrow pop-up by the System Tray, but just as an Expansion Drive ( No drive letter). It doesn’t open an Explorer page. I suspected a dodgy cable, so I ordered one off Amazon – HERE – and it has made no difference.
It’s there in Disk Management, correctly named and as Disk1, Basic, 465.76GB NTFS, Online, showing as a Healthy ( Logical Drive ), but with the Open and Explore option greyed out.
I’m in the process of doing another back up to it, using Acronis. It shows as a Custom Destination for the back up ( as always ) but it has stopped – “Cannot access the path E:\Acronis Backups\EntirePC_full-s1_v11.tib” – twice now.
I’m using the USB port on the front of my PC, which functions correctly for a variety of USB sticks, opening FE pages and displaying contents, just like the external drive used to do. I’ve also just tried it in a rear USB port, and it behaves the same as the front.
My concern is that I wanted to re-install ( using the Creators Update ) onto an SSD along with some programmes, install all the other programmes to a new 1TB spinner and move Docs, Pics, Videos and Music onto the spinner as well. This would give me an updated, working system with OS on the SSD, plus the current set-up on the ( 1year ) old spinner in a drawer as an emergency spare.
Before I start dismantling it and trying the disk in my docking station, I thought to check here to see if anyone had any suggestions to try out first.
Any ideas anybody??
Edited to show 3y/o disk not 2y/o.
June 3, 2017 at 4:22 pm #8447Sounds like borked electronics.
I suspect if you dismantle it you’ll find a customised SATA interface that you cannot access.
June 3, 2017 at 4:30 pm #8448Try the Seagate Utilities?
June 3, 2017 at 5:14 pm #8450Well, it’s passing all the tests on the Seagate Utilities. Short Drive Self Test, Fix drive short test, and it’s on the Fix drive long test now. After that I’ll try to update the firmware and then check again.
Thanks for advice so far. If all else fails, the 1TB new version is £49.99, that’s £6 more than the 500GB. A no-brainer, but still unexpected spending.
June 3, 2017 at 5:42 pm #8454Unfortunately it sounds like a screwdriver job and hope that Dave is wrong.
I personally dislike USB drives I’ve always had a problem with them. My current rig has a hot-plug sata6 port on the top of the case – brilliant addition to the case design and one I will look for in any replacement.
June 3, 2017 at 7:17 pm #8459AFAIK all external drives are now custom jobs rather than a disk-in-a-caddy like they used to be.
My own portable external drives are ex laptop drives in a USB 3 caddy. The workshop PC has a StarTech USB3 docking station for testing / configuring drives.
June 3, 2017 at 7:23 pm #8460Is THIS a similar version of your’s Dave – if so, that’s what I’ve got here.?
Edit – the long fix is running and about half finished now. Well it did say long……….:-)
June 3, 2017 at 7:57 pm #8466Anonymous
Forumite Points: 0At times mine does this, you have to go in Admin tools / Computer Management / Disk Management and re assign a drive letter.
Edit:: Maybe you have covered this in you first post, oh well I van’t delete this
June 3, 2017 at 10:01 pm #8474Click on the link in my post JCD ?
The long fix will be looking for bad sectors, that’s why it takes so long.
JB may have the answer.
June 3, 2017 at 10:09 pm #8476Well, maybe the long fix did something, because now I can change the drive letter ( pretty sure it was greyed out before ), did so, now open and explore are back, FE page opens and it’s just completed the set with a 2nd differential backup. One Happy Bunny. 🙂
Thanks all for the input. Not sure it’s going to save me any money in the long run, is this an early sign of future problems, or is that 1TB drive just teasing me!!!?? :whistle: :yes: 🙂
June 3, 2017 at 11:12 pm #8479If it did find lots of bad sectors it’s slippery slope time.
June 4, 2017 at 11:44 am #8494Me I’d bin it. It will only happen again.
June 4, 2017 at 8:44 pm #8556My ancient USB/e – SATA IcyBox has served me well, no fancy dedicated electronics, just a bit of PCB and an LED, unscrew 2 screws, slide out and detach the Hdd, slide in a new Hdd. I just buy a new Hdd every couple of years and use the old one for something unimportant. I use it for backups to the NAS. (Belt & Braces, me) 🙂
It ain’t broke, so I don’t fix it. :good: 😉
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