External Drive playing up.

Forumite Members General Topics Tech PC Talk External Drive playing up.

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  • #8445
    JayCeeDeeJayCeeDee
    Participant
      @jayceedee
      Forumite Points: 230

      Hi all, up until last week, my 3 and a bit year old external back up drive – THIS – , worked fine. Whenever I plugged it in, it opened an Explorer page and displayed a drive letter in the Drive List also displaying the contents. It holds my Acronis Backups. 2 x ( 1 x Full + 2 x diff ).

      I went to plug it in yesterday and it still plays the tune at plug in, and shows it’s there in the up arrow pop-up by the System Tray, but just as an Expansion Drive ( No drive letter). It doesn’t open an Explorer page. I suspected a dodgy cable, so I ordered one off Amazon – HERE – and it has made no difference.

      It’s there in Disk Management, correctly named and as Disk1, Basic, 465.76GB NTFS, Online, showing as a Healthy ( Logical Drive ), but with the Open and Explore option greyed out.

      I’m in the process of doing another back up to it, using Acronis. It shows as a Custom Destination for the back up ( as always ) but it has stopped –  “Cannot access the path E:\Acronis Backups\EntirePC_full-s1_v11.tib” – twice now.

      I’m using the USB port on the front of my PC, which functions correctly for a variety of USB sticks, opening FE pages and displaying contents, just like the external drive used to do. I’ve also just tried it in a rear USB port, and it behaves the same as the front.

       

      My concern is that I wanted to re-install ( using the Creators Update ) onto an SSD along with some programmes, install all the other programmes to a new 1TB spinner and move Docs, Pics, Videos and Music onto the spinner as well. This would give me an updated, working system with OS on the SSD, plus the current set-up on the ( 1year ) old spinner in a drawer as an emergency spare.

       

      Before I start dismantling it and trying the disk in my docking station, I thought to check here to see if anyone had any suggestions to try out first.

       

      Any ideas anybody??

       

      Edited to show 3y/o disk not 2y/o.

      #8447
      Dave RiceDave Rice
      Participant
        @ricedg
        Forumite Points: 7

        Sounds like borked electronics.

        I suspect if you dismantle it you’ll find a customised SATA interface that you cannot access.

        #8448
        Ed PEd P
        Participant
          @edps
          Forumite Points: 39
          #8450
          JayCeeDeeJayCeeDee
          Participant
            @jayceedee
            Forumite Points: 230

            Well, it’s passing all the tests on the Seagate Utilities. Short Drive Self Test, Fix drive short test, and it’s on the Fix drive long test now. After that I’ll try to update the firmware and then check again.

            Thanks for advice so far. If all else fails, the 1TB new version is £49.99, that’s £6 more than the 500GB. A no-brainer, but still unexpected spending.

            #8454
            Ed PEd P
            Participant
              @edps
              Forumite Points: 39

              Unfortunately it sounds like a screwdriver job and hope that Dave is wrong.

              I personally dislike USB drives I’ve always had a problem with them. My current rig has a hot-plug sata6 port on the top of the case – brilliant addition to the case design and one I will look for in any replacement.

              #8459
              Dave RiceDave Rice
              Participant
                @ricedg
                Forumite Points: 7

                AFAIK all external drives are now custom jobs rather than a disk-in-a-caddy like they used to be.

                My own portable external drives are ex laptop drives in a USB 3 caddy. The workshop PC has a StarTech USB3 docking station for testing / configuring drives.

                #8460
                JayCeeDeeJayCeeDee
                Participant
                  @jayceedee
                  Forumite Points: 230

                  Is THIS a similar version of your’s Dave – if so, that’s what I’ve got here.?

                   

                  Edit – the long fix is running and about half finished now. Well it did say long……….:-)

                  #8466
                  Anonymous
                    Forumite Points: 0

                    At times mine does this, you have to go in Admin tools / Computer Management / Disk Management and re assign a drive letter.

                    Edit:: Maybe you have covered this in you first post, oh well I van’t delete this

                    #8474
                    Dave RiceDave Rice
                    Participant
                      @ricedg
                      Forumite Points: 7

                      Click on the link in my post JCD ?

                      The long fix will be looking for bad sectors, that’s why it takes so long.

                      JB may have the answer.

                      #8476
                      JayCeeDeeJayCeeDee
                      Participant
                        @jayceedee
                        Forumite Points: 230

                        Well, maybe the long fix did something, because now I can change the drive letter ( pretty sure it was greyed out before ), did so, now open and explore are back, FE page opens and it’s just completed the set with a 2nd differential backup. One Happy Bunny. 🙂

                         

                        Thanks all for the input. Not sure it’s going to save me any money in the long run, is this an early sign of future problems, or is that 1TB drive just teasing me!!!?? :whistle:  :yes:  🙂

                        #8479
                        Dave RiceDave Rice
                        Participant
                          @ricedg
                          Forumite Points: 7

                          If it did find lots of bad sectors it’s slippery slope time.

                          #8494
                          The DukeThe Duke
                          Participant
                            @sgb101
                            Forumite Points: 5

                            Me I’d bin it. It will only happen again.

                            #8556
                            Bob WilliamsBob Williams
                            Participant
                              @bullstuff2
                              Forumite Points: 0

                              My ancient USB/e – SATA IcyBox has served me well, no fancy dedicated electronics, just a bit of PCB and an LED, unscrew 2 screws, slide out and detach the Hdd, slide in a new Hdd. I just buy a new Hdd every couple of years and use the old one for something unimportant. I use it for backups to the NAS. (Belt & Braces, me) 🙂

                              It ain’t broke, so I don’t fix it. :good:  😉

                              When the Thought Police arrive at your door, think -
                              I'm out.

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