Viewing 20 posts - 1 through 20 (of 39 total)
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  • #6505
    Anonymous
      Forumite Points: 0

      Hotmail won’t accept my password, yet it’s the one I use?

      #6512
      wasbitwasbit
      Participant
        @wasbit
        Forumite Points: 245

        I suspect it’s their end John. It’s happened several times over the last few months.

        Generally takes a day or two to clear.

        --
        Regards
        wasbit

        Rig 1: Optiplex 3050 SFF
        Rig 2: Asus ROG G20CB (rebuilt wreck)
        Rig 3: HP Elitebook 8440P

        Dear Starfleet, hate you, hate the Federation, taking Voyager. - Janeway

        #6521
        Ed PEd P
        Participant
          @edps
          Forumite Points: 39

          Maybe you have been pwned and someone has changed your password — it has been known to happen.

          link

          #6523
          The DukeThe Duke
          Participant
            @sgb101
            Forumite Points: 5

            Are you trying to make his panic ed?

            Probably an ms glitch. There mail was never great.

            #6526
            Ed PEd P
            Participant
              @edps
              Forumite Points: 39

              If John cannot get in via his Microsoft account link. Then I think it likely he has real problems!

              [edit]

              btw Hotmail has no reported problems for today. link

              #6535
              wasbitwasbit
              Participant
                @wasbit
                Forumite Points: 245

                As I said earlier, it’s a problem with Hotmail. It happened with about four of my accounts one after the other. Took a couple of days on each account & the problem went away.

                Regards

                wasbit

                --
                Regards
                wasbit

                Rig 1: Optiplex 3050 SFF
                Rig 2: Asus ROG G20CB (rebuilt wreck)
                Rig 3: HP Elitebook 8440P

                Dear Starfleet, hate you, hate the Federation, taking Voyager. - Janeway

                #6548
                Bob WilliamsBob Williams
                Participant
                  @bullstuff2
                  Forumite Points: 0

                  No problems for me on Outlook/Hotmail today. In fact my only problem is that every day I am receiving Adult Dating Site emails, always Junked by Outlook and then blocked by me.

                  But that is nothing to the amount of Scandinavian Spam I get on Gmail. (Spamdinavian?):) That is all in some Norse language or other, might enjoy it if I could understand it. 😉  :yahoo: I have asked Google about blocking it, far too much of it, have to see what they make of it.

                  I linked my Gmail and Hotmail accounts some time ago.

                  When the Thought Police arrive at your door, think -
                  I'm out.

                  #6549
                  Ed PEd P
                  Participant
                    @edps
                    Forumite Points: 39

                    If you and John use two step verification then I agree with your point Wasbit – probably a site problem.

                    #6584
                    Anonymous
                      Forumite Points: 0

                      Thanks all, for the points.

                      Not sure what happened, in the end I changed the password.

                      Hotmail sent a security code to my mobile (I had to enter it) as it went to my mobile I hope that’s a security, you can change the way to receive the code but I think, then you have to enter words only you know (mommy’s maiden name)

                      Hopefully it’s not easy to hack?

                      It was hacked before and sent emails to an MM forumite.

                      #6776
                      Anonymous
                        Forumite Points: 0

                        It’s happened again only days after changing the password.

                        Your account or password is incorrect. If you don’t remember your password, reset it now.

                        I went to ask Hotmail why, but changed my mind

                        All you have to do is fill out a simple TECHNICIAN HELP FORM and a technician will call you to help you out the next day. There is a service charge of £39.99 which you will have to pay to the technician after the issue has been resolved.

                        I give up

                        #6777
                        TipponTippon
                        Participant
                          @tippon
                          Forumite Points: 0

                          It’s happened again only days after changing the password. Your account or password is incorrect. If you don’t remember your password, reset it now. I went to ask Hotmail why, but changed my mind All you have to do is fill out a simple TECHNICIAN HELP FORM and a technician will call you to help you out the next day. There is a service charge of £39.99 which you will have to pay to the technician after the issue has been resolved. I give up

                          How are you trying to log in? That sounds a lot like a scam to me. If you haven’t already, run an antivirus and anti malware scan, just in case.

                          #6778
                          Anonymous
                            Forumite Points: 0

                            I run regular but I will run again.

                            However it’s the same on the other rig, in Windows 10 also in Windows 7.

                            Often after a clean scan I backup, I will go to the beginning (first backup) and see

                            #6781
                            Anonymous
                              Forumite Points: 0

                              sos Tippon

                              I forgot to say I got to hotmail.co.uk it brings up Sign In I fill in the email add. Press next, enter password and press next. as a rule it signs in, however I get the above message and doesn’t sign in. I reset the password the other day and it worked, it worked also in thunderbird. But now it’s stopped signing in?

                              I have tried on backup 1 (recovery) it was the same, I have tried on 4 different setups (Windows 7 & 10) it’s still the same so I doubt it is malware or Virus

                              #6785
                              TipponTippon
                              Participant
                                @tippon
                                Forumite Points: 0

                                Sounds like it’s just Hotmail being useless again then unfortunately 🙁

                                #6792
                                Anonymous
                                  Forumite Points: 0

                                  Sounds like it’s just Hotmail being useless again then unfortunately ?

                                  Tell me about it, no don’t bother I think I know.

                                  #6802
                                  Ed PEd P
                                  Participant
                                    @edps
                                    Forumite Points: 39

                                    Humour me John – try to sign in via MSN.

                                    See if you get the same errors.

                                    Second – WHERE did you go to get Hotmail help, was this a result of Googling for sign-in help? A number of the Google links are just commercial organisations completely unconnected with M$.

                                    #6803
                                    The DukeThe Duke
                                    Participant
                                      @sgb101
                                      Forumite Points: 5

                                      Your tech help is a scam, Ms don’t ask for money in these cases.

                                      Strange it’s happening on two systems. My thirst thought would be a rouge ff/chrome pluggin redirecting you.

                                       

                                      Im not sure how deep a browser plug in could go. I’d first try and login via edge/ie, but still the plug in may redirect that. But I’d defo try a different  browser first.

                                      #6814
                                      Anonymous
                                        Forumite Points: 0

                                        Ed
                                        It has been tried on MSN with the same results. As you go MSN uses the same login as Hotmail/outlook

                                        I did find the help from Google

                                        Duke I have tried all browsers from FF – Edge I even have IE on 10 and tried that.

                                        I again reset the password and all is fine (for now)

                                        I had a scam phone call not long after, they knew my name, ok they can stab at a phone number but not my name, the mobile isn’t in my name?. Someone has sold my name and number and it may only be M$ that has them both?

                                        Who knows, I won’t be resetting it again.

                                        #6815
                                        TipponTippon
                                        Participant
                                          @tippon
                                          Forumite Points: 0

                                          I’ve been moving everything away from Microsoft and Yahoo, since Yahoo had the massive breach (twice!), and Hotmail played the password game with me a year or two back. I use Yahoo for anything that looks like it’ll spam me now, and Hotmail for a handful of sites like this, just because a few people have my Hotmail address. It might be worth you doing the same John.

                                          #6816
                                          The DukeThe Duke
                                          Participant
                                            @sgb101
                                            Forumite Points: 5

                                            What he said.

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