Forumite Members › General Topics › Tech › Linux Talk › PC shutting down
- This topic has 42 replies, 16 voices, and was last updated 8 years, 12 months ago by
Les..
-
AuthorPosts
-
March 6, 2017 at 10:42 am #4844
Linux Mint 17+++, AMD chipset on a Shuttle (XPC Glamour).
Last year, in order to record online sport during the night etc., I set my pc to never shut down, and never close the screen. Everything has been OK. This weekend however, odd things have happened. On every occasion, I think, I have been working in Libre Office creating a part manual for the Ducati. Tamara calls me to eat, and I leave the PC as it is. Later, maybe half hour or more, I find the screen is black, the PC blue light is on, and there is no response to K/B. I then need to do a forced close by holding on/off button for a few seconds. The screen then reports no signal, showing it was being fed a black display.
When I try to return to my documents, Libre Office recovery display appears, but throws an error for each opened document. They do however then recover in a normal manner. I am making a pint of saving before leaving ther PC for now, but something is obviously amiss. I can work all day, and if not left unattended, it never does anything silly.
I have rechecked that all the boxes are unticked for power saving and leaving K/B.
Any thoughts concerning problem?
Les.
March 6, 2017 at 11:06 am #4845I had something similar a few years back, turned out to be a failing PSU.
March 6, 2017 at 11:11 am #4846MB / PSU?
Do you have spares to try swapping?
Laptop T420 i5 8GB SSD 2x Spinners Optimus GFX
HTPC 5350 8GB SSD 2x Spinners Antec 300
Desktop 2700K 16GB Revo x2 GTX570SC Antec900
Server N54L 8GB SSD 6x Spinners HD6450March 6, 2017 at 12:04 pm #4849Just sitting at PC reading messages on another forum, no libre stuff open, and it died as I was moving the mouse. Makes me think hardware, and above suggestions seem to support that view. Maybe I should strip and examine PSU. It is maybe 5 years since I bought it, could be time to think of replacement.
No, no spares of any sort, in fact I have junked most of my PC spares over last two years. Backup time again I think.
Les.
March 6, 2017 at 12:13 pm #4850Unfortunately I know nothing about the Shuttle or AMD chips on it. However, the symptoms are almost identical with those I experienced on my wife’s NUC. This led me round the houses on various issues.
a) Check your bios power ‘saving’ settings a Mint update may have maliciously altered it. Do not forget power saving on your usb equipment needs to go off.
b) Check that you have the latest mobo/chipset drivers installed. These have nothing to do with Mint and normally get installed at the UEFI level
c) Start in safe mode (normally press left=shift while booting. A Grub menu should appear. Select recovery mode. Then work through the various options
I normally do fsck first to make sure the drive structure is not stuffed. The one you should really do is dpkg.
Now the bad news NONE of these worked for me, despite finding out that Intel had an issue with Win10, and that the Kingston SSD was apparently OK. In fact I later since discovered that there is a real incompatibility somewhere in the Kingston hardware and Windows 10. Replacing the drive cured things for me.
March 6, 2017 at 12:42 pm #4852My first thought was over heating (could be chipset not necessarily cpu). Failing Psu makes sense too.
March 6, 2017 at 3:59 pm #4853I’m on the side of hardware being an issue. My daughter’s PC had a memory module go sick and after a number of such issues it managed to take the disk drive with it at which point I delved into it a little more deeply. In several other cases it was the motherboard itself, but to be honest it can be almost any item of hardware, if you can find it sooner then collateral damage can be limited and can thus be cheaper.
On a similar and completely unrelated subject, I had a second garage look at my troublesome car, they say it was a wiring problem with a worn wire or wires which they have replaced with a new section of loom to replace the faulty issue. I hope so, the computer analysis was never ringing quite true – there is that damned word again – computer. After all the spare parts and labour I hope this is an end to the issues, which on reflection, always sounded and felt more like an electrical issue. than a mechanical one
March 6, 2017 at 4:26 pm #4856Richard, that is exactly the issue I had with my Laguna, iirc and you was getting limited power (limp mode). After hours of fault finding it was a warn waits with an intermittent fault. The bit of wire with the attached sensor (just to be safe) cost me £5 from the scrap yard, and 10 mins for my man to solder it in.
My guy wouldn’t take money for all his fault finding work, and embarrassingly to me the cost was about £20. Such a nice bloke, he refused any extra cash.
March 6, 2017 at 5:51 pm #4860Well, I stripped it down this afternoon. Compressor shifted all the dust, I lubed two fans (blower for thermal pipe jobbie) and the second larger chip (Northbridge? on board graphics?), but not the small PSU fan. Next I cleaned off and replenished HS compound on the Athlon II processor and then dismantled PSU for a “good look” — no sign of the bulging caps of yesteryore. Back together, so now it is a waiting game.
Les.
March 6, 2017 at 6:05 pm #4861Yes Steve, though I understand that there may have been more than one dodgy wire in the loom, when given a good pull and push it cried ‘enough!’, so with its replacement I am hoping that all is now good. The poor thing has only done just less than 100,000 miles, but still feels pretty good and lively when it works correctly.
The mechanic is Hungarian and I am told he is apparently rather good at finding and fixing such problems, I just hope the stories are true.
His training was at the school of, if you want a spare part make it yourself as they are out of stock until next January 12 month.
March 6, 2017 at 6:44 pm #4865The mechanic is Hungarian and I am told he is apparently rather good at finding and fixing such problems, I just hope the stories are true. His training was at the school of, if you want a spare part make it yourself as they are out of stock until next January 12 month. [/quote]
Richard: if he’s a good mech, cultivate the guy!
I went to that same school, working on Classics means having a lathe, pedestal drill and milling machine, plus lots of spare bits of materials, is de rigeur. :good: 🙂 Oh, the stories I could tell…wait though, told some here already! :yes: :yahoo:
When the Thought Police arrive at your door, think -
I'm out.March 6, 2017 at 7:49 pm #4869Now now, you three, you are pinching a thread (my thread) again!
Back to my Linux PC problem:-
I left it running, sometimes unattended, but later with me at K/B, and after about 2-1/2hrs, the screen blacked again. I noticed there was still HDD activity, so waited. Then I tried Ctl-alt-del, waited a while, then pressed enter. HDD activity continued a while, then stopped, so I pressed the ON – OFF button, and it shut down straight away, not need to hold for 5 secs.
After restart, I tried various key presses, but could not find a keys only shut down sequence. Does anybody know how? I think my CTL-Alt-Del, enter, switch off is as good as it gets, but I would be happier with a keys only method. (Back in earlier Windoze days, Ctrl-Esc, up, enter, enter did a safe shut down).
Anyway, since the keys plus OFF button shuts down happily, am I just being hopeful thinking this MAY be a graphics card failure.
When I installed Mint 17, neither the on-board graphics nor the (fairly old) PCI-Express graphics card would do the job, so I bought the current one (not sure of model without looking, but I think Dave R suggested this one (NV 620? or something? maybe???)
Is it worth a punt on a new graphics card?
Les.
March 6, 2017 at 10:26 pm #4873Did it come with Windows originally? If so stick another hdd in it and install Windows, that way you can test the gpu. Will ony take ten mins, no need to go through all the updates etc.
March 6, 2017 at 10:46 pm #4874No, I bought it as a barebones, built it up and installed linux from the get-go.
I will try to find time to pull the graphics card and study it carefully. I don’t think it has a fan, so maybe I could add one. I checked in the hardware section and in fact it is a GT610, one Dave recommended a couple of years ago.
If I buy a new one, do I go for another the same, or which one instead (Dave??)
Not into gaming etc, just decent graphics display in graphics programmes, and watching motor sport (F1, MotoGP).
Les.
March 6, 2017 at 11:36 pm #4876What do you do when running Windows and you want to know if you have a hardware or software problem? You reach for a Linux Live disc. Why not do the same here?
Boot Mint live from Optical Disc or USB pendrive and edit your docs as normal, then walk away for a while. If its hardware it will do the same as its been doing with installed Mint and fall over. If it doesn’t then it wasn’t hardware it was your Mint installation.
_______________________________________________________________________________________
During the Covid-19 Epidemic I will be wearing a mask and goggles while posting so that if I become infected I won't spread it to you.
March 7, 2017 at 8:23 am #4881I’d try the VFM’s suggestion first.
The cheapest NV card is the legendary £26 Asus GeForce G210 Silent 512MB GDDR3 http://tinyurl.com/zqfzewk but the GT710 is only a quid more http://tinyurl.com/jpy4b9a
Not sure if you can get away with a big passive heatsink in the Shuttle, so there’s a Gigabyte GeForce GT 710 for £31 http://tinyurl.com/j3bck59
Again I can’t remember if you need low profile, but all of the above should come with both back plates. If they don’t I have plenty spare.
March 7, 2017 at 9:57 am #4886I assume as the thread continues that you still have problems.
You may want to try an extended memtest – flaky areas of ram is likely to send things off into la-la land.
I would also get on to your SSD site and check out whatever utilities they have for your pc. It could be that you are missing a firmware update that Mint is ‘assuming’ to be present. I’d also run whatever SMART tests they have, but when I had my carp Kingston 120GB SSD Now 300v (NOT to be recommended under any circumstances) it sailed through all their tests, but was definitely responsible for freezes and crashes under Windows 10. Still worth a check as poor data in your swap file can also play havoc.
March 7, 2017 at 10:12 am #4889SSD Edp? No, still on old faithful spinner here. I think I will be finding it is the graphics card, a combination of observation and hunch (but I have been wrong before —MANY times).
I will try VFM’s suggestion shortly and leave it about 4 hours, but expect it to crash.
If it does, Dave’s suggestion will be followed as usual. I am completely ignorant regarding current graphics cards, but will opt for a fan assisted one. I assume the GT710 more powerful than my current GT610, but how is it on power use? Ditto the G210? I recall I had to “up spec” to the GT610 from something much older when I moved to this Mint version.
Les.
March 7, 2017 at 10:57 am #4890The G210 has a maximum draw of 30 watts, GT610 is 29 watts and the GT710 is 19 watts.
Just shows what a drop in die size does.
March 7, 2017 at 12:40 pm #4897Spinners fail too, but more subtly – corruption is the name of the game – I assume that you have run the disk utilities for your spinner. At the very least do a fsck from the single user mode mentioned earlier.
-
AuthorPosts
- You must be logged in to reply to this topic.
