Broadband hiccups – Forumite.site

This topic has 6 replies, 5 voices, and was last updated 7 years, 1 month ago by Richard.

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
February 8, 2019 at 11:23 pm #30570
Bob Williams
Participant
@bullstuff2
Forumite Points: 0
Blimey two Threads started by me in succession. Must have a lie down in a bit.

So yesterday morning my speeds went from this:

To this:

Which was more than a trifle annoying, so after a total of 1¼ hours telephone debate with Plusnet and a very patient *Tech Guy, I got this:

*Have to say that I have always had the right treatment from Plusnet and their Tech peeps are proper blokes. Turns out that OR were carrying out works to our cabinet again, without informing ISP’s. More of my fellow villagers were subject to loss of phones and dial-up speeds again. OR vans will probably be stoned if it happens again, drivers lynched: we have the tree in mind, it hangs over the main road and will deter others, hanging an OR sign around their necks.

Unless my imagination is going bananas again… Must check my med’s.

When the Thought Police arrive at your door, think -
I'm out.
February 9, 2019 at 1:25 am #30575
JayCeeDee
Participant
@jayceedee
Forumite Points: 230
Bob Williams wrote:

Unless my imagination is going bananas again… Must check my med’s.

No, Bob – it must be true – I read it on the internet!!!???
February 9, 2019 at 9:10 pm #30599
Bob Williams
Participant
@bullstuff2
Forumite Points: 0
Nice to get a second opinion JCD!

When the Thought Police arrive at your door, think -
I'm out.
February 10, 2019 at 2:37 pm #30605
Ed P
Participant
@edps
Forumite Points: 39
Probably the BT engineer fiddling with the Green Box — whenever we see the Openreach van nearby we never bother to start any major downloads or panic over Wifi drop out!
February 10, 2019 at 4:56 pm #30607
Bob Williams
Participant
@bullstuff2
Forumite Points: 0
Ed P wrote:

Probably the BT engineer fiddling with the Green Box — whenever we see the Openreach van nearby we never bother to start any major downloads or panic over Wifi drop out!

You are probably right Ed. Think I recorded the problems all the village had with BT and OR and the new cabinet last year. They totally underestimated fibre capacity. Result: whole system shut down, phones and internet collapsed, lots of very angry residents. Some lost phone as well as BB, most of us were reduced to ADSL and dial up speeds when BT decided to cut the cable completely. We lost count of the number of OR engineers who came and fiddled with the old and new cabinets, trying to rectify what should have been better researched. Naturally, these engineers at the sharp end caught all the flak their bosses should have taken. The new cabinet is just around the corner from me* and in the village centre, opposite the shop, adjoining the A157.

*Hence my great download speeds, which are still great today and possibly ?? tomorrow. I think the wind is in the right direction atm, and there is a lot of it!

When the Thought Police arrive at your door, think -
I'm out.
February 12, 2019 at 10:23 am #30674
Wheels-Of-Fire
Participant
@grahamdearsley
Forumite Points: 4
Unfortunately OR employs a few actual telephone engineers they have left over from the BT days and then they have a whole bunch of cable contractors that have had a two week training course.
February 12, 2019 at 11:20 am #30682
Richard
Participant
@sawboman
Forumite Points: 16
Wheels-Of-Fire wrote:

Unfortunately OR employs a few actual telephone engineers they have left over from the BT days and then they have a whole bunch of cable contractors that have had a two week training course.

Possible correction, should that not read ‘too weak training course’?
Author

Posts