Which credit card company do you use?

Forumite Members General Topics Finance and Money Credit Cards Which credit card company do you use?

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  • #26855
    tadkatadka
    Participant
      @tadka
      Forumite Points: 0

      I’ve had a Post Office credit card for many years, probably since they started it. And their website has gone from absolutely terrible to pretty bad since then. And this morning I got this from them. Why would a password need to be 20 character long and have numbers, capital and small letters and a special character? Surely it should be locked after 3 or 5 attempts? And how am I supposed to remember that without writing it down? I need to change to something else. Any recommendations of a cc company whose website is nice to use?

      #26859
      The DukeThe Duke
      Participant
        @sgb101
        Forumite Points: 5

        I just use a Halifax one. The same one I’ve had for about twenty years. I just use it for fuel and more expensive purchases,for the added protection. I don’t use it as a credit card, I pay off all credit usally the day of purchace, I’m not a fan of credit. To the point of a phobia.

        I Originally got to boost my credit rating, and it’s now making a petrol card. (even though I drove diesels for 15 years I still haven’t broke calling it petrol).

        I probably should get some sort of cash back one, but usally I only spend about 140 a month on fuel. Maybe 210 on a busy month. About £70 a tank atm. ?

        #26860
        RichardRichard
        Participant
          @sawboman
          Forumite Points: 16

          To be fair, (I hate being fair) they do say 8 ~ 20 characters. Some people have pet phrases that they use to generate a password and make it easier to remember the code, it could be a poem, a bit of a nursery rhyme, or something more personal- ‘I hate Mondays/shopping/putrid_transport’! etc with letters plucked from the words, e.g I2_aohu!.

          Some people go extreme, hence the maximum length rule. Most sites do require special characters, a number or two and usually a capital letter. There is a lot of personalisation possible. Many sites appear to have the same or very similar rules engines grafted into their offering. I changed my router password and now it thinks the original one they applied is crap being too short, too easy, etc. in which cases why did they choose it in the first place?

          #26861
          The DukeThe Duke
          Participant
            @sgb101
            Forumite Points: 5

            I just use a Halifax one. The same one I’ve had for about twenty years. I just use it for fuel and more expensive purchases,for the added protection. I don’t use it as a credit card, I pay off all credit usally the day of purchace, I’m not a fan of credit. To the point of a phobia.

            I Originally got to boost my credit rating, and it’s now making a petrol card. (even though I drove diesels for 15 years I still haven’t broke calling it petrol).

            I probably should get some sort of cash back one, but usally I only spend about 140 a month on fuel. Maybe 210 on a busy month. About £70 a tank atm. ?

            It’s good to see the PO taking passwords more seriously. My Halifax one is about 15 (mixed up as you outline). I use last pass to manage my passwords. All my serious accounts use LP to generate passwords.

            Though if you don’t want to use last pass, writing it down is a good second best. It won’t do no harm, and a random PW written down doesn’t mean anything to anybody except you.

            If you want to copy and past it often, and don’t want the PW on your PC in plain sight, thaigjif you kit had it in an onsure document, it would be safe too, you could encrpyt a doc with it in. Thou at that point you may as well you tje likes of last pass etc… They are free after all for basic entry. I pay the £12 a year to LP even though I don’t really use the advanced stuff. It’s more a kick back, to keep them going.

            #26862
            tadkatadka
            Participant
              @tadka
              Forumite Points: 0

              To be fair, (I hate being fair) they do say 8 ~ 20 characters. Some people have pet phrases that they use to generate a password and make it easier to remember the code, it could be a poem, a bit of a nursery rhyme, or something more personal- ‘I hate Mondays/shopping/putrid_transport’! etc with letters plucked from the words, e.g I2_aohu!. Some people go extreme, hence the maximum length rule. Most sites do require special characters, a number or two and usually a capital letter. There is a lot of personalisation possible. Many sites appear to have the same or very similar rules engines grafted into their offering. I changed my router password and now it thinks the original one they applied is crap being too short, too easy, etc. in which cases why did they choose it in the first place?

              This is the second time this year they are forcing me to change my password. I wouldn’t mind so much if I could just leave it as it is, eventually I would remember. But I just can’t keep up anymore.

              #26863
              tadkatadka
              Participant
                @tadka
                Forumite Points: 0

                 It’s good to see the PO taking passwords more seriously.

                I can never understand the point in this. If the log-in gets blocked after a few incorrect attempts surely even a pretty simple password is pretty much impossible to guess?

                #26864
                RichardRichard
                Participant
                  @sawboman
                  Forumite Points: 16

                  The Post Office card is provided by Bank of Ireland UK, there are only a small-ish number of providers offering these card services, MBNA is another in addition to the banks which may or may not deal with their own card services. While I understand your concerns about changes, they usually arise because of some possibly sloppy previous work, a suspected data break in, or a change of platform hardware/software.

                  I am very much closer to Steve’s view point about password security having seen some very sloppy work while working in the past. Mind you I do not usually have anything that I use an out and about mobile to access, password controlled or not, so I can usually find a way to confirm the correct password version using various tools.

                  #26871
                  Ed PEd P
                  Participant
                    @edps
                    Forumite Points: 39

                    To be fair, (I hate being fair) they do say 8 ~ 20 characters. Some people have pet phrases that they use to generate a password and make it easier to remember the code, it could be a poem, a bit of a nursery rhyme, or something more personal- ‘I hate Mondays/shopping/putrid_transport’! etc with letters plucked from the words, e.g I2_aohu!. Some people go extreme, hence the maximum length rule. Most sites do require special characters, a number or two and usually a capital letter. There is a lot of personalisation possible. Many sites appear to have the same or very similar rules engines grafted into their offering. I changed my router password and now it thinks the original one they applied is crap being too short, too easy, etc. in which cases why did they choose it in the first place?

                    This is the second time this year they are forcing me to change my password. I wouldn’t mind so much if I could just leave it as it is, eventually I would remember. But I just can’t keep up anymore.

                    You may have a cause for concern, unless everyone is getting the same request. It could be that your account has been the subject of detected attacks. Perhaps you have used this card with one of the companies known to have been lax with customer info.  (lots of them, so I will not attempt to list)

                    #26873
                    tadkatadka
                    Participant
                      @tadka
                      Forumite Points: 0

                      I doubt it was due to attacks, they would have informed me if so. Most likely it’s what Richard said – sloppy previous work. They been making small improvements, the website looks much better now. Though still a few issues remain, like asking to change my email address every time I log in.

                      #26903
                      Dave RiceDave Rice
                      Participant
                        @ricedg
                        Forumite Points: 7

                        I use platinum (?) Barclaycard as they bought out Egg (remember them)? The windows and android apps are very good and provide an overview of spending and a free Experian credit score. I used to have a First Direct gold card too but after redundancy I rationalised everything down and moved my current and business accounts to Santander for the benefits of the 1-2-3 account.

                        Santanders banking apps are excellent so I would think any credit card ones would be too.

                        #26949
                        RichardRichard
                        Participant
                          @sawboman
                          Forumite Points: 16

                          I have a couple of Barclay card platinum accounts, I used to have one Mastercard and one Visa card but Barclays in their infinite wisdom dropped master card. Still I have a couple of other Mastercard accounts. I do not like to rely on just one supplier given that their systems appear to be built on unreliable structures. Barclaycard were having a moment or two last month when it was time to pay the piper, they have a voice based system, it works but it was hard work compared with the Web one – when it works. At least they gave an ex-gratia payment for the troubles

                          A NitWit Mastercard has generally been OK, as has the 4th card from a loyalty based arrangement for M&S serviced I believe by MNBA. The silly thing is that the Barclaycard ‘Platinum’ cards have limits about 20% of those on the other two.

                          It is a rare month that we use 20% of the total limits and we always settle on the day the bill is available so interest rates are of no concern.

                          Like Dave I thinned out my cards when I ceased full time employment with my original employer. A couple of the cards were no longer worth the effort of tracking the extra accounts, so the Amex Gold and Diners were cast out. That was before web accounts so I cannot comment on how good, bad or indifferent they are or were.

                          Santander is a Marmite bank you love it and have no trouble or loath it because it always goes wrong, which was my eldest daughter’s experience. After three months of multiple troubles including failing to get a new account card and believe me, she tried; she gave them up as a bad job. To be honest I think they are all pretty much of a muchness, if you are lucky you never have a problem but I still consider it wise to spread your contacts across several options.

                           

                          #27014
                          The DukeThe Duke
                          Participant
                            @sgb101
                            Forumite Points: 5

                            I think Richards last paragraph can sum all companies up. (touch wood) I’ve never had a big issue in probably 10 years of TT usage, but I don’t know another person that shares my same view. But given a couple of said people live very close to me, on the same stretch of copper, I think given they struggle with tech it’s them and not TT…

                            Nut on the whole, you’ll see a split with most people regarding all business. I like the amazon haters, who hate Amazon with out using it because, they killed the higjstreet, pay no taxes.. ..

                            The reason the killed the high street (which they never) is because they are great at what they do. If they was garbage, your (incert shop) would still be open. And I can’t blame any outfit for maximising the tax laws. Blame the MPs that could close them rather quickly.but don’t cos they either use the same loop holes, or know peopel that do.

                            Anyhow, I can’t remeber what I was talking about. Lol

                            #27015
                            blacklion1725blacklion1725
                            Participant
                              @blacklion1725
                              Forumite Points: 2

                              Halifax Clarity (cracking for overseas purchases and cash withdrawal – and you can pre-load it to avoid any interest). Nationwide for every day purchases (mainly as I have their Flex-Plus current account – paid-for but includes travel insurance, breakdown, phone insurance etc) as you get 0.5% back on everything – not a fortune but adds up. You can also pre-load it so it is always in credit.

                              #27016
                              RichardRichard
                              Participant
                                @sawboman
                                Forumite Points: 16

                                I tend to look at everything much as being a tool for something. Blacklion has given a few good examples of where something is a useful tool for things he wants or finds useful. I tried to remember when I first got a credit card but it was a long time back, probably in the 1970s and in short order I had Access, Diners and Amex. Too many outlets would take one or the other so you needed several different ones and cash or travellers cheques as well to avoid sticky situations. I cannot remember when Barclaycard was added but probably in the 1980s with the M&S being a conversion of their old loyalty or some such card. Though a few cards have gone, I still like the spread risk of multiple options. I’m not knocking those other aspects useful to others, everyone has their own needs profile and choice is valuable.

                                High streets did not die, their traders murdered them or committed suicide by being crap, often arrogant crap, while on line traders were getting very good and Amazon pretty much bested them all with huge choice, next day service and all the trimmings. The high street became where old stock laid down a died while arrogant fools moaned about their lack of customers and nobody wanting their ‘next month service’. High parking charges did not help.

                                For too many people high streets are next to useless as they cannot get to them when because they are are working, hence on line agents allow pickup points to receive their orders – the village shops have all signed up to one or other such service. Price is useful, but it is not my main driver, utility and function are far more important. Without the likes of mail order and Amazon my world would just be a lot smaller.

                                #27019
                                tadkatadka
                                Participant
                                  @tadka
                                  Forumite Points: 0

                                  Halifax Clarity (cracking for overseas purchases and cash withdrawal – and you can pre-load it to avoid any interest). Nationwide for every day purchases (mainly as I have their Flex-Plus current account – paid-for but includes travel insurance, breakdown, phone insurance etc) as you get 0.5% back on everything – not a fortune but adds up. You can also pre-load it so it is always in credit.

                                  Didn’t realise Halifax have a good credit card for overseas. Overseas usage was the reason I got the Post Office credit card. And I’ve been with Halifax since 1995 so I guess it’s time to get their credit card too.

                                  On a side note, I don’t get why people use Amazon. Ebay beats or matches them every time. And Ebay is a much nicer website to use.

                                  #27020
                                  RichardRichard
                                  Participant
                                    @sawboman
                                    Forumite Points: 16

                                    For me it is a question of where I started and trust. I do use eBay, though only for small purchases and yes it has been OK. I do not find the style of EBay any easier, it does feel a bit like a market trader’s hall, not bad but a notch down. I have put through perhaps 100 times (probably more it could be 1000 times) as much business through Amazon as through Ebay but that was not a forced choice just the way it fell for me. I do like the word choice, the high street offers me the choice of going without and all the pain of the car parking and getting there.  The last time I went to Halfords for an urgent purchase, the road to get there was blocked, not their fault but a pain, the staff did not have a clue and I ended up coming home and ordering what I needed for next day delivery, that was where Amazon scored every time.

                                    Overseas purchases are no longer a great interest for me – though they are of vital importance to some, choice rules once more. I doubt I shall travel much in the future though my wife has fond wishes for events after her big set of operations in a month’s time. Anything is likely to cost more for insurance than for the trip and agreeing on where and what to do might be another question, we have never really been beach people since a long time back. That was before skin cancer and well before the latest round of big ‘C’ issues.

                                    If I say the issues are ‘each to their own’, it is not a put down, it is a rejoicing that we, unlike in some locations have choices we can make and should do so wisely and while acting in our own interests.

                                    I have just had a few glasses of wine tonight, the first for well over 5 months while chemo worked its taxing way through my wife’s life, every glass tasted better than the one before. Tomorrow might be a slight issue, but this morning was a hellish issue to get both of us started, now it is time to call it a night, choose wisely but remember no choice is likely to be final and flexibility within limits, is still an option.

                                    #27025
                                    Wheels-Of-FireWheels-Of-Fire
                                    Participant
                                      @grahamdearsley
                                      Forumite Points: 4

                                      I rather like Natwest. They were the first people to offer me a proper current account (Not a basic one) after I was released from bankruptcy back in 2003. In 2008 they more or less insisted I have one of their Platinum Master Cards and if I go even a penny into my £100 overdraft they offer to increase it to £1500. This morning they sent me a letter offering £10,000 over 5 years at 3.8% !  It is a pitty for them then that since bankruptcy I have never been in any dept for more than about a week ?

                                      Back to credit cards though, the Natwest Mastercard is integrated with their telephone banking/online banking/mobile app offering that I find easy to use. One way or another I can always get money or pay bills.

                                      Oh and purchaces are 18.9% AER if dont pay the full balance every month.

                                      #27045
                                      The DukeThe Duke
                                      Participant
                                        @sgb101
                                        Forumite Points: 5

                                        @tadka customer service and sub 24h delivery.

                                        Now if I want cheap electronics or cheap tat I wouldnt use Amazon if not in a rish, I did use eBay, but now for my cheap non rush tat I’ll use wish. I don’t have noting against eBay, but wish and alibaba is cheaper, and amazon faster.

                                        I rather like alibaba express offers a good a decent delivery time. And the items it sells is endless. Wish is…. Well wish, you’ll get it, eventually… But for their prices you don’t mind. I find I quite like wish, as they take that long to arrive, and because it wasn’t a must have item, I’ve usally forgot I’ve ordered it by the time it arrives.

                                        I usally treat it like a Xmas pressie, I’ll give t a feel, look to see if the customs tag gives it away, then open. 9/10 times I’m happily surprised at what’s in the brown bag. The other 1/10 is me not remembering or knowing why I bought said item.

                                        #27048
                                        RichardRichard
                                        Participant
                                          @sawboman
                                          Forumite Points: 16

                                          @grahamdearsley, my love affair with NatWest started to sour after 30 years when some alien entries appeared on the Mastercard account and a new set up was created. To be fair they did spot the errors/fraud and contact me so I should have been more tolerant, but for several weeks we had to use other cards while the mess was sorted out. A while later as Nitwit bank they decided to ignore a court order (hence earning the modified moniker) relating to an account I was managing at the time, not a good idea I thought. After an exchange of correspondence they grudgingly agreed they were not in good legal standing. They went slightly further than correcting the error, saying that new training would be introduced at the ‘dedicated’ specialist unit in question. They really blotted their copy book when I needed to change a deceased persons account to one for their executor. Nitwit wanted about 14 days notice, after they had held accounts for 50 plus years. Lloyds offered me same day service, though they had never handled the affairs of the deceased, showing what could and should be done.

                                          I am glad that NatWest are working well for you with a package of services that do what they really should to support you, with what you need as your life continues to get back on track. That is what they should always strive to do and their software should achieve, every time. As ever life experiences do condition one’s attitude to things, events and services.

                                          #27050
                                          RichardRichard
                                          Participant
                                            @sawboman
                                            Forumite Points: 16

                                            Steve, your comments about Alibaba express were interesting. These days I tend not to have much call for ‘non urgent tat’ as you eloquently put the feeling. With a quarter of a century of such items squirrelled away, ‘because it should be useful one day’ I am under pressure to remove, not gain ‘stuff’.

                                            Question, why is something that was cleared out yesterday always vital today, yet once more useless tomorrow?

                                            Still perhaps I should make another effort to thin things out and accept that the five old computers along with various bits are unlikely ever to get rebuilt into something more suited to the modern age.

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