How does resetting a router fix wifi?

Forumite Members General Topics Tech PC Talk How does resetting a router fix wifi?

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #25510
    SpedleySpedley
    Participant
      @spedley
      Forumite Points: 2

      My Virgin Home Hub 2 has problems with wifi every couple of days.  If I reboot it then all is well for a day or two.

      Is rebooting it likely a cause of crashing firmware or is there a local issue e.g. rebooting causes the router to choose a new band to avoid interference?

      Basically, when I phone up to get a new router how do I argue that rebooting it is not the same as fixing it?

      i7 4790s / 8GB / 480GB SSD / GTX 980 / 34" UltraWide : i3 4170 / 8GB / 480GB SSD / GTX 770 / 24" Samsung : i3 4130 / 8GB / 500GB Spinner / GTX 1050 / 23" Acer : Q9550 / 8GB / 1TB Spinner / GTX 580 / 22" Acer : i7 720QM / 8GB / 1TB+2TB+500GB Spinners (server) : i5 4570 / 8GB / 60GB SSD / 1TB / GeForce 210 / 22" Dell It's getting warm in here!

      #25511
      Dave RiceDave Rice
      Participant
        @ricedg
        Forumite Points: 7

        Interference is never that bad.

        It’s probably a ram problem. The router needs to keep track of lots of things so creates tables of information. If these get corrupted rebooting starts things again from fresh.

        #25512
        SpedleySpedley
        Participant
          @spedley
          Forumite Points: 2

          Ahh, that would fit well.  Too many devices for it to cope with perhaps.  I will set the kids ipads to only use the access point and see if it takes the strain off it.  If so then I’ll have a good argument for a new router!

          Thanks 🙂

          i7 4790s / 8GB / 480GB SSD / GTX 980 / 34" UltraWide : i3 4170 / 8GB / 480GB SSD / GTX 770 / 24" Samsung : i3 4130 / 8GB / 500GB Spinner / GTX 1050 / 23" Acer : Q9550 / 8GB / 1TB Spinner / GTX 580 / 22" Acer : i7 720QM / 8GB / 1TB+2TB+500GB Spinners (server) : i5 4570 / 8GB / 60GB SSD / 1TB / GeForce 210 / 22" Dell It's getting warm in here!

          #25513
          Dave RiceDave Rice
          Participant
            @ricedg
            Forumite Points: 7

            You know what I’m going to say ? Get an independent AP that’s up to the job of a modern household.

            A Cloud Managed Ubiquiti UAP-AC-LITE (1200Mbps AC) is £78 and if you buy it from Broadbandbuyer they will set it all up for you. All you do is plug it in. The Cloud Controller lasts 3 years after which time you can set up your own (loads of How To out there and a Pi will more than do) or just leave it. It doesn’t need the controller to function day to day.

            #25514
            Mark TurnerMark Turner
            Participant
              @turner74
              Forumite Points: 12

              I have a similar problem with our Talk Talk router the wireless is always dropping out but anything that is wired ie this pc and the tv boxes in the living room and the bedroom doing catch up works perfect even restarting doesn’t fix it sometimes even after a replacement router. Wireless there are 3 phones and an Xbox connected not all at the same time. Its my eldest live at home son who suffers most due to his ping being high and connection dropping whilst playing fortnite so it may not be a bad thing

              #25530
              Dave RiceDave Rice
              Participant
                @ricedg
                Forumite Points: 7

                WiFi depends a lot on the physical construction of the house and the position of the Access Point. Where your BT socket sits is not usually a good place.

                Then you have the device itself and it’s capabilities. An ISPs router should be up to the average household usage in the average house, but push them and they will play up. People try WiFi extenders but often put them in the wrong place. They aren’t a brilliant solution in the first place.

                #25540
                blacklion1725blacklion1725
                Participant
                  @blacklion1725
                  Forumite Points: 2

                  Wifi extenders from my experience seem to work best (ironically) when the parent wifi is really strong and therefore when you don’t really need them. I agree they seem to be fairly flakey all round. I know a number of people who have had Sky round to install them for Sky Q (due to remote miniboxes playing up) and rarely has anything improved (bespoke case I’ll admit). As came up in another thread using your own router is cheap enough these days and a decent mid-range one will outperform what came free from your ISP, as well a providing typically many more features and better troubleshooting.

                  #25560
                  Wheels-Of-FireWheels-Of-Fire
                  Participant
                    @grahamdearsley
                    Forumite Points: 4

                    I don’t know why but sometimes performing a factory reset by pressing the button with a pin cures this sort of behaviour. You will have to re-enter you settings afterwards but that may be part of the cure ?

                    #25562
                    TipponTippon
                    Participant
                      @tippon
                      Forumite Points: 0

                      Where your BT socket sits is not usually a good place.

                      Is there a maximum length for the cable between the router and the socket (RJ11?), or are there better quality cables? I’ve got a 2m cable on mine so I can move the router away from the corner.

                      #25574
                      Dave RiceDave Rice
                      Participant
                        @ricedg
                        Forumite Points: 7

                        I think it’s 100 metres.

                        We used to route phone cables through a buildings Ethernet network (using a Balun at the desk end). There is no reason you couldn’t make up a Cat 5 cable with an RJ11 plug (there would be unused pairs) for really long cables, but you can buy 25 metre ones off the shelf.

                        The TP-LINK TL-WA801ND and WA901ND 300 / 450 Mbps Wireless N Access Point comes with a PoE adapter allowing you to place up to 30 metres away. I use these to attach the Sky box and the upstairs bedroom network (PC, X-box) to my main AP.

                        #25576
                        Wheels-Of-FireWheels-Of-Fire
                        Participant
                          @grahamdearsley
                          Forumite Points: 4

                          The problem with extension cables is that a lot of them are poor quality.  Some don’t even use twisted pairs which is a big no no for broad band.

                          #25578
                          Dave RiceDave Rice
                          Participant
                            @ricedg
                            Forumite Points: 7

                            Ready made Cat5e RJ11 up to 20m on Amazon

                            #25583
                            DrezhaDrezha
                            Participant
                              @drezha
                              Forumite Points: 0

                              You know what I’m going to say ? Get an independent AP that’s up to the job of a modern household. A Cloud Managed Ubiquiti UAP-AC-LITE (1200Mbps AC) is £78 and if you buy it from Broadbandbuyer they will set it all up for you. All you do is plug it in. The Cloud Controller lasts 3 years after which time you can set up your own (loads of How To out there and a Pi will more than do) or just leave it. It doesn’t need the controller to function day to day.

                              Did I see somewhere you suggesting this instead of a homeplugs? It looks like we’ll be moving my home office upstairs and away from the back room, where it currently is and wired in with a Cat6 cable under the floorboards (installed prior to my purchase of the house). With it going upstairs, I’m looking at my options. I can get wifi in the bedroom – seems to work Ok for browsing on the phones, but when I get round to moving the PC up there, things might get a bit slower with NAS access and the like so I’m in two minds as to upgrade the wifi and get a wireless bridge upstairs, or to get powerline plugs.

                              Current router is a Netgear AC1900 Nighthawk Modem Router.

                              "Everything looks interesting until you do it. Then you find it’s just another job" - Terry Pratchett

                              #25585
                              TipponTippon
                              Participant
                                @tippon
                                Forumite Points: 0

                                Did I see somewhere you suggesting this instead of a homeplugs?

                                It was in my thread here:

                                https://forumite.co.uk/forums/topic/network-transfer-speeds/#post-19890

                                #25590
                                The DukeThe Duke
                                Participant
                                  @sgb101
                                  Forumite Points: 5

                                  My Asus job to keeps dropping out. Has been for about a year, but I have that much iot crap now, I just cba swapping it all over. I’m sure it will all be simple and the thought is worse than doing it. One day. One day.

                                  #25594
                                  DrezhaDrezha
                                  Participant
                                    @drezha
                                    Forumite Points: 0

                                    Did I see somewhere you suggesting this instead of a homeplugs?

                                    It was in my thread here: https://forumite.co.uk/forums/topic/network-transfer-speeds/#post-19890

                                    Thanks – I did a search but couldn’t recall where it was and the search wasn’t to helpful.

                                    "Everything looks interesting until you do it. Then you find it’s just another job" - Terry Pratchett

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