Royal Mail discount

I have had the same, I once sent it 1st class recorded and the DWP freepost was deducted from the total cost.

D2 – This is where my RM and working on a PO counter experience comes in ?

Once you frank an envelope you’ve paid the postage (there’s a counter in the machine and various methods of reading / paying / prepaying) . Not good when you want to slip a pre-paid envelope into your junk mail given the hit rate is 1% or less.

The service is called Freepost or Business Reply.

• Only pay for the replies you receive
• Opt for replies by 1st or 2nd Class
• Pre-printed

Businesses can print their own envelopes once the contract is agreed – it’s all barcode based. The cost of the postage is all based on volume.

So Nolan and John have only had to pay for the added services they require, the bump to 1st and track and trace.

Yeah, I’m a postie and we sort all the ‘business replies’ seperately.  They are then checked for weight and counted, then delievered in the usual way but charged for on account.
I don’t do that job but I believe items are charged based on the label, e.g. 1st or 2nd class and if there is a recorded delivery sticker without extra postage prepaid it will be charged to the company as though postage was not paid.