Facebook – Messenger – Twitter

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 7, 2018 at 8:38 am #20422
    johnbarryjohnbarry
    Participant
      @johnbarry
      Forumite Points: 13

      These days companys tend to stear away from direct online help and you have to use Facebook or Twitter.

      In Facebook Messenger I have old messages ie to Sky (help), each time I want to create a new message all the old messages are there.

      How can I delete previous messages and start with a clean page.

      I think it’s the same on Twitter as well?

      Cheers
      John

      May 7, 2018 at 10:39 am #20428
      The DukeThe Duke
      Participant
        @sgb101
        Forumite Points: 5

        In fb msg long press the message thread and you get a list of options. On desktop the will be some type of select box, as right click would just bring up the browser options.

        I don’t use FB msg on a desktop top so can’t be more presice. But on mobile/tablet. Just long press. Though if it was me, I’d just just the old msg thread to carry on. I do this quite often with customer service  emails.

        May 7, 2018 at 7:24 pm #20449
        johnbarryjohnbarry
        Participant
          @johnbarry
          Forumite Points: 13

          Thanks Duke I (left pressed, long time) and nothing happened. I went into the message settings, but nothing about delete.

          Cheers
          John

          May 8, 2018 at 8:12 am #20464
          The DukeThe Duke
          Participant
            @sgb101
            Forumite Points: 5

            Long left click wouldn’t work.on a desktop browser. (maybe try mobile view, may work, or install fb messenger on a phone or tablet)

            I only use it on android (rarely) so I’ll bow out. It will be one of though obvious answers, that once you know you’ll wonder how you never figured it out. I’m forever having to look up things, to find the answers was right in front of me the when time.

            May 8, 2018 at 8:31 pm #20482
            johnbarryjohnbarry
            Participant
              @johnbarry
              Forumite Points: 13

              Thanks Duke

              I will look into mobile view, I have no mobile or tablet to use messanger when I need to use it.

              Cheers
              John

              May 8, 2018 at 8:54 pm #20484
              TipponTippon
              Participant
                @tippon
                Forumite Points: 0

                On the PC, open Facebook, then click Messenger on the left hand side. Select the conversation that you want to delete. On the right hand side where the contact name is, click the cog and select Delete from the drop down menu. This will delete the entire conversation.

                May 8, 2018 at 9:31 pm #20488
                johnbarryjohnbarry
                Participant
                  @johnbarry
                  Forumite Points: 13

                  So simple, when you know how.

                  Thanks Tippon

                  Cheers
                  John

                  May 8, 2018 at 9:56 pm #20490
                  TipponTippon
                  Participant
                    @tippon
                    Forumite Points: 0

                    No worries 🙂

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