No internet access

Have you tried to hard reset it?

I would be very cautious about using the “Internet Repair Kit”. John obviously has not lost Internet. It is a Netgear router issue. Switch the Netgear and your Router off for 30 seconds, switch off your PC then switch back on.

The ‘flickering lights’ is symptomatic of the router/Netgear getting into a ‘deadly embrace’ somewhere/somehow. The hard reset route noted by Margarita nearly always cures it.

I sometimes see this ‘flickering’ with my broadband router->Netgear switch (as noted by Wasbit this is normally when BT is screwing around with their boxes). Just to make certain that the BB router is not trying to handshake with the Netgear I switch off the lot for 30secs.

The flickering is symptomatic of a failed handshake, but either of both ends could be involved in the failed handshake, so it is best to do a complete hard reset of everything. If you needed more than 30secs then that means your DHCP handshake between your PC and your BB router was also screwed up. (offing the BB router usually fixes this as well)

I have just had a period of no internet but before I did anything too wild I had a look at the router to see what angle it had on matters. Interestingly it was very responsive, faster than perhaps usual and reported that it had no WAN IP address and nothing was moving. I thought about a hard reset but before I could act all was back to normal.

I agree that Ed probably hit the nail on the head when he suggested something screwed with the DHCP this can effectively mess up access in some cases for all PCs and devices and in others just for some. It can be important to ensure that when you switch on after a ‘recovery break’ that not only enough recovery time was allowed before restarting but that a thought out order is followed Phased restarts might be wise to allow each device to stabilise it’s own working before it receives demands from other devices. This was the case with one long discarded router which became marginal for the demands it faced as the number of connected devices increased.

Hi Wasbit

Internet needs two connections. You can’t have a circuit without two. Can’t explain the situation you describe with any confidence. It may depend on whether you are connected by ADSL or Fibre.