Amazon Returns

I had to read that about 4 times John. I’m sure you know now today (mon)would be the collection day. Amazon like Google uses mostly computers and robots.

Your cancellation request etc ….. would never pass a human set of eyes. Amazon delivers and collects seven days a week.

I find it easier to return most things via the local collect plus shop. So I’ll tick that option instead of home pick up.

I think your thinking of “Amazon Lockers” .collect plus is the old mail order return service. My local spar and one-stop shops offer to collect plus. Basically, they are sidestepping the post office.

You give it the server/cashier and they scan it in. As soon as they scan it, your item is classed as returned, for the most part. The local parcel delivery guy picks them up then from there. I find not easier as you have 30 days to return Amazon stuff, with prime at least, so it’s far more convenient to drop not off, has set a day for the pickup guy.

The lockers I think you mention, I’ve never used, are meant for people to have deliveries to it, the type that is never home in the day (most folk). Amazon alerts you that your item is there, and issue you with a one-time passcode to said locker

I know places like bus and train stations have them. Don’t think there is one close to my location. if I was away in London for example, I could order something for delivery to the closest locker to my location.

Last year in Spain I left my Nikon charger at home, my first thought was to buy and use the closest locker, sadly the service wasn’t available in Spain then.

Do you have the Amazon app on your phone?  If so open app, open the side menu, scroll to the bottom, select customer service, then select the item you want to discuss from the drop-down menu. The select call me back.

Amazon will call you within 10 seconds. explain to them, and set up for u to drop off at your closest collect plus point.

That way you can drop it off this afternoon, and have your refund today or tomorrow.