Wileyfox Customer Support.

Thanks Dwynne, as my dad once said, lower your physical expectations as you get older, but exercise the mental ones. He did not explain the process, though.

Further to Wileyfox CS: the Spark has now corrupted 3x 32GB SD cards. I have proved that it is the cards, by eliminating USB ports and buying a brand new card reader and card. The previous 3 cards would not work or even be recognised in my PC after being in the phone, although they appeared in Devices. The new card was not installed in the phone, but recognised by the PC USB ports immediately, and again in the old card reader. Which meant that the phone ‘Storage & USB’ hardware in ‘Settings’ was corrupting the cards. They have sent me an RMA form, which is pretty good as it is 1 month out of warranty. I have told them that I will not pay for any repair, so send back the phone and I will buy new. I have a Currys/Carphone Warehouse £50 voucher and can use that, but would prefer a repaired phone that can use an SD card for Internal storage.

As it is SWMBO’s phone, there is a degree of domestic frost in Williams Towers atm. ???

Thanks Nolan, that is a possibility: the Spark was very late in getting the upgrade from CM to Nougat, which Wileyfox rolled out to each model automatically from the top models down, after April this year. Got mine in May, SWMBO’s Spark is the lowest powered WF phone and only updated a couple of weeks ago. Looking back, it was a couple of days after the (1.4GB) upgrade that I found the phone very short of drive space, so decided to fit an SD card. WF say the Spark can take a 32 GB card, so I fitted one, in fact 3, one after another, all of which were corrupted in the phone after I set them to Internal storage. In order, they were: 1: ‘Integral’ basic card, 2: Samsung ‘Evo’, 3: Sandisk SDHC. I bought 2 of the Sandisk and fitted the other in my own WF Swift, it works perfectly as Internal storage and I learned how to transfer certain Apps, photos and data. I am going to start a separate Topic concerning Android backups.

Still learning!